Shipping & Returns

SHIPPING

All orders ship via FedEx from our warehouse in Washington State. Expedited orders placed by 10:00AM Pacific ship the next business day.
Ground orders ship within 48 hours.

Ship Method	Cost	Estimated Delivery
FedEx Ground	FREE	5-8 days, Tuesday - Saturday
FedEx 3-Day	$16.95	3-4 business days, Monday - Friday
FedEx 2-Day	$19.95	2-3 business days, Monday - Friday
FedEx Overnight	$36.95	1-2 business days, Monday - Friday

RETURN POLICY

New, defective, and unused merchandise will be accepted for a refund or exchange up to 60 days after the date of purchase. You should have a return form enclosed with your order or you can download the return form.

Simply fill out the return form and send to:

Cooper Jones Direct

1411 Fourth Ave., Suite 1020

Seattle, Washington 98101

Send packages via USPS, UPS, or any other insured carrier, and please insure the package for the full value of the merchandise.

Allow 14 days for us to receive and process returns and credits.