Contact Cooper Jones
If you have any questions regarding products, orders, or general inquiries, you may contact us using the information below.
CUSTOMER SERVICE
Phone
1-888-706-6767
Email
By Mail
Cooper Jones Direct
1411 Fourth Ave., Suite 1020
Seattle, Washington 98101
RETURN POLICY
New, defective, and unused merchandise will be accepted for a refund or exchange up to 60 days after the date of purchase. You should have a return form enclosed with your order; however, you can also: Download Return Form
Simply fill out the return form and send to:
Cooper Jones Direct
1411 Fourth Ave., Suite 1020
Seattle, Washington 98101
Send packages via USPS, UPS, or any other insured carrier, and please insure the package for the full value of the merchandise.
Allow 14 days for us to receive and process returns and credits.